Who are we?
Discover the story of Bilsan, Kuwait’s leading consumer delivery solutions company. Our vision, values, and dedicated team ensure speed, security, and transparency in every delivery.
From vision to reality
Bilsan Consumer Delivery Company was founded on the firm belief that quality delivery service is the key to success for any business in the digital age. In Kuwait’s dynamic market, we recognized a critical need for a delivery service that not only offers speed but also professionalism, safety, and adherence to quality standards, especially for perishable products and food items.
Since our inception, we have had one goal in mind: to be the first choice for companies and small businesses seeking a logistics partner that reflects the quality of their products. We are proud to be a Kuwaiti company contributing to the local economy and facilitating e-commerce.
Our vision and core values
We are guided by a set of values that form the backbone of every connection we make:
Our vision:
To become the most trusted logistics delivery brand in Kuwait, by combining innovative technology with the highest levels of human service.
Our core values
Adherence to deadlines
We consider time to be of the essence. We use smart routing technologies to ensure your orders arrive exactly on time.
Safety and quality
We treat every order with the utmost care. We use specially equipped vehicles and insulated containers to maintain the safety and quality of the product, especially refrigerated items.
Transparency and trust
We provide a live customer tracking system, and we are committed to complete transparency in pricing and in dealing with any challenges that may arise.
Professionalism in dealing
Our team of representatives and drivers is trained to the highest standard to represent your brand in the best possible way when delivering the order.
Our team
Our success is not limited to advanced technology, but depends primarily on our dedicated team.
Operations experts
A team specializing in order management and route coordination to ensure maximum efficiency and minimize waiting time.
Delivery representatives
Our brand ambassadors are trained to handle all types of products and customers with the utmost courtesy and speed.
technical support
A team is available around the clock to provide immediate support and resolve urgent logistical issues.
Our commitment to our customers
We promise that your delivery experience with Bilsan will be:
Easy
A simplified booking and coordination process via phone or email.
Guaranteed
We take responsibility for the safety of the order from the moment we receive it until we deliver it.
Development that meets your needs
We continuously strive to improve our services based on your feedback and market needs.
Join Bilsan and let us handle the safe and professional delivery of your orders. Contact us today.
